At GCBU, we’re committed to helping you every step of the way. Whether you need assistance with an order, navigating the website, or learning more about our products and services, our support team is here to provide you with answers.
How to Reach Us:
– For support inquiries, please email us at info@gcbu.ca. We aim to respond to your queries within 2-3 business days.
Frequently Asked Questions (FAQ):
– How do I track my order?
Log into your account and visit the Order History section to track the status of your purchase.
– Can I request a refund?
Refunds are available for eligible products within 30 days of purchase. Digital products (like ebooks and courses) are non-refundable once accessed.
– How do I access my online course?
You can log into your GCBU account and find your enrolled courses under the My Courses tab.
Support is handled exclusively online, and we strive to provide assistance within 2-3 business days for all inquiries.